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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Swanson

June 29, 2024

1  out of  5 rating by Mary Swanson
"Polite staff, absent agent and horrible company. I had State Farm for 50 years and the company has slowly gotten worse. Now I just feel stupid for not switching companies sooner."
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Jerry Brei

April 18, 2024

1  out of  5 rating by Jerry Brei
"Explaining policies, rates and math could do some work."
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Bonnie Thompson

February 16, 2024

5  out of  5 rating by Bonnie Thompson
"We highly recommend State Farm Insurance in Custer SD! Sarah has helped us several times and is always professional and knows her stuff. Steve E is one of the nicest guys! They all are wonderful."
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Keriann Harkness

December 15, 2023

5  out of  5 rating by Keriann Harkness
"Best Insurance Agents EVER! We’ve been with Steve and “family” over 5 years now and they’ve been nothing but fabulous! Always helpful, courteous, professional, knowledgeable, and patient! Thanks Sarah for all your help, always!"
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Cari Hill

September 27, 2023

5  out of  5 rating by Cari Hill
"Great staff & Agent!"
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Darla Klinger

August 11, 2023

5  out of  5 rating by Darla Klinger
"Sara has been so helpful throughout our insurance buying journey. Would recommend her to everyone!"
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Colton Jinks

August 3, 2023

5  out of  5 rating by Colton Jinks
"We work with Steve, Caitlin, and Sara on a regular basis and they are awesome! Highly recommended!"
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Cynthia Graham

July 21, 2023

5  out of  5 rating by Cynthia Graham
"Professional, knowledgeable and caring team. Trust them with your insurance needs."
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April 21, 2022

1  out of  5 rating by T M
"1 star is for the friendly young women in front; waiting 7+ weeks for refund, "check's in the mail" and "I can't do anything" are responses from Steven, my experience has been a total lack of customer service and integrity, a poor representation of the community of Custer...update!! still waiting for a complete refund after 10 weeks of disgusting customer service and what seems to be fraudulent promises of "being a good neighbor" theory of State Farm, this agency should be shut down by State Farm."
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Craig Grunenfelder (Craigg)

May 27, 2021

5  out of  5 rating by Craig Grunenfelder (Craigg)
"Excellent service and highly recommended."
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Lee B

April 23, 2021

5  out of  5 rating by Lee B
"Wonderful customer service"
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Troy Adams

January 22, 2021

5  out of  5 rating by Troy Adams
"Great agent! Helpful and courteous"
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Candace Jackson

October 31, 2019

1  out of  5 rating by Candace Jackson
"After my vehicle was a total loss they continued to charge me while they dragged out the process. Received a low settlement that didn't cover my loss, then received a bill for the 3 months of coverage while I was without a vehicle."
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catherine greseth

August 17, 2016

5  out of  5 rating by catherine greseth
"Working with Steve and his staff is like having time with your best friends!! Steve is always checking to make sure we have the right coverage at the very best price. I not only have my personal coverage with him but also the coverage for the nonprofit that I am the Executive Director of. I have lived in many places and have had many agents over the years but I have never had this kind of customer service from anyone but Steve and his crew in Custer!!"