State Farm® Insurance Agent Steve Engelbrecht
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bill Stoick
August 10, 2026
5
out of
5
rating by Bill Stoick
"Hello State Farm,
I've been with your company since the beginning of time, and I have only received the 'BEST' in class customer service from Steve and his staff.
Always there for me, always willing to help with my questions and forgetfulness...extending kindness to this old forgetful client.
I have questions and I get answers.
Always courteous, always available to help and guide me with my questions and concerns..."WONDERFUL" family of State Farm folks to be associated with.
Sincerely,
Bill Stoick"
We responded:
"Bill, you were literally the first client I ever worked with, you called me for help with a life insurance policy while I was moving from Nebraska to South Dakota 11 years ago. You also gave me a piece of advice I live by to this day, "buy quality and you'll sleep well at night". Thanks for the advice many years ago, the kind words in this review, and for trusting my team at Custer State Farm!"
tanner aberle
July 29, 2026
5
out of
5
rating by tanner aberle
"Front desk was extremely friendly and a joy to talk to!"
We responded:
"Appreciate the kind words Tanner, Sarah Harris has been a great addition to our team giving us the first impression we need to continue to serve our customers in South Dakota, Wyoming, Nebraska and North Dakota."
Kurt Austad
July 23, 2026
5
out of
5
rating by Kurt Austad
"I have not worked with Steve, but Caitlin has taken care of my every need. I have 5 cars, a motorcycle, and my home insured with them as well as an umbrella policy. The premiums are competitive and the local service has been awesome!"
We responded:
"Hey Kurt, you're one of many that has had a great experience with Caitlin. Custer State Farm is proud to protect your Home, Autos, and Motorcycle. Also impressed that you've kept State Farm on your team when it comes to protecting your assets with Liability Umbrella coverage. Thanks for the kind words and appreciate your trust. "
Ivan Bowen
July 1, 2026
5
out of
5
rating by Ivan Bowen
"Best at settling claims I’ve experienced."
We responded:
"Helping out neighbors recover from the unexpected is our mission and glad to hear it's your experience Ivan. Appreciate you trusting my team at Custer State Farm. "
Colt Clewley
June 30, 2026
5
out of
5
rating by Colt Clewley
"Great people to work and deal with in the area with knowledge to fit the insurance for your needs."
We responded:
"Hey Colt, really appreciate the kind words. Appreciate you trusting our team at Custer State Farm to protect what's most important to you."
Dale Christensen
June 30, 2026
5
out of
5
rating by Dale Christensen
"Great service from the staff in Custer SD. Everything explained well and process was easy."
We responded:
"Thanks for the kind words, Dale. The team at Custer State Farm works hard to make the process easy and to provide good value for the hard-earned dollars you invest to protect what's most valuable to you. We just started our 14th year protecting customers just like you in South Dakota, Nebraska, Wyoming and North Dakota. "
Joy can be found In the garden
June 12, 2026
5
out of
5
rating by Joy can be found In the garden
"Steve is an amazing agent and always helpful. I have 4 rental policies and our home owners insurance thru him. Sara Barrick is extremely good at her job. She is qualified and attentive and I think we are so lucky to have these team members in our community!!!"
We responded:
"What a great message to start the week with Dr. Joy! The community is so important to us we put it in our name, Custer State Farm. We are lucky enough to serve communities across South Dakota, Western Wyoming, Northwest Nebraska and North Dakota. Thanks for trusting my team at Custer State Farm."
Mark Cress
June 10, 2026
5
out of
5
rating by Mark Cress
"I've been a State Farm customer for47 years. I just visited Steve's office and was handled professionally and friendly as you would expect from a State Farm agency. Pease visit these guys, you won't regret it!"
We responded:
"Great to meet you earlier this week Mark and thanks for transferring your State Farm accounts to our office in Custer. We reach customers in South Dakota, Wyoming, Nebraska and North Dakota and we're proud to have you under our roof here in Custer. We work hard to be the Good Neighbor State Farm is known for. If we can help you assimilate into the Black Hills, please don't hesitate to reach out. "
Barbara Bowers
June 5, 2026
5
out of
5
rating by Barbara Bowers
"We lived in Custer, SD for ten years, and had all of our insurances with Steve Engelbrecht. Both Steve and his staff have been a pleasure to work with. Steve's office crew are professional, knowlegable and always helpful. We received stellar service from them all, and I recommend THIS particular State Farm offices as one of the best we've ever had the pleasure of being associated with. More than 5 stars"
We responded:
"What a great message to start our week Barb! Appreciate trusting our team, and we look forward to many more 5-star years!"
Leah Bordeaux
June 1, 2026
5
out of
5
rating by Leah Bordeaux
"Great customer service have had no issues with services Or getting a hold of someone. Always there to answer my questions or help me if needed and yes, this is the cheapest insurance I have found With the best benefits."
We responded:
"Thanks for the kind words, Leah and glad you found us to be so price competitive. There's insurance, then there's State Farm Insurance.............the team at Custer State Farm is glad we can help cover your vehicle. "
Brandon Emery
May 27, 2026
5
out of
5
rating by Brandon Emery
"Wonderful and prompt service and always ready to answer any questions. Also, a great supporter of our local community and events!"
We responded:
"Brandon, thank you so much for your kind words! Hats off to you for putting an awesome year-round retail experience on Custer's main street! Glad Custer State Farm can protect that commitment!"
David Lubotsky
May 26, 2026
5
out of
5
rating by David Lubotsky
"Caitlin provided superior service - very kind, patient and provided highly qualitative information"
We responded:
"Thank you for the kind words, David. Caitlin has been with State Farm even longer than I have and it shows with her ability to troubleshoot and find resolution. "
Steve Baldwin
May 14, 2026
5
out of
5
rating by Steve Baldwin
"We are always very happy with the service from the staff at Engelbrecht Agency."
We responded:
"Morning Steve, thanks for trusting out team at Custer State Farm."
Jeff-Kaynell Zeman
May 4, 2026
5
out of
5
rating by Jeff-Kaynell Zeman
"Our agents Steve and Odalys are exactly what we need in an insurance advisor. They are knowledgeable, communicative, realistic, plain talking professionals. The best we’ve had in 45 years with SF across 8 states. Highly Recommended."
We responded:
"Jeff and Kaynell, appreciate the kind words, the kind of advice we get to discuss and debate is simply not available via a 1-800 number! Protecting what's important means different things to different people, thank you for being patient and answering our questions so we can understand what's important to you!"
Cindy Van Laecken
April 28, 2026
5
out of
5
rating by Cindy Van Laecken
"We can always count on you for fast service. Thank you."
We responded:
"Morning Cindy, What a great way to start the day..........appreciate your kind words and thank you for trusting my team here at Custer State Farm. "
Carl Whittle
March 23, 2026
5
out of
5
rating by Carl Whittle
"The team at Steve Engelbrecht - State Farm Insurance, always goes above and beyond with services they provide. I highly recommend this insurance agency!"
We responded:
"Hey Carl, appreciate you trusting our team at Custer State Farm, whether it's your properties in Nebraska or your getaway in South Dakota, we've got you covered! Always great to hear from you!!"
Erica Layton
March 19, 2026
5
out of
5
rating by Erica Layton
"State Farm is there for sure for ALL your insurance needs. Knowledgeable, friendly staff!"
We responded:
"Hi Erica, so cool to log on and see kind words such as this! Thanks for trusting our team at Custer State Farm."
Arlan Hofstad
March 16, 2026
5
out of
5
rating by Arlan Hofstad
"Steve has a great personality and is an asset to the community of Custer, SD. State Farm is also a great insurance company and provides great insurance for all sorts of needs. Thank you for your service to people's needs."
We responded:
"Thanks for the kind words Arlan, State Farm is a great insurance company and Custer State Farm is proud to be the face of this company in South Dakota, Wyoming, Nebraska and North Dakota. "
The Country Parson
March 6, 2026
5
out of
5
rating by The Country Parson
"Steve & his staff are Great!"
We responded:
"Appreciate the kind words, we're proud to be the team protecting what is important to you!"
Craig Bobzien
March 1, 2026
5
out of
5
rating by Craig Bobzien
"I have been with State Farm since I was a kid. While I question some of the corporate decisions, I never question the outstanding service provided Steve, Caitlin, Sara, Odalys, and all the staff, if I missed someone. Always return calls, provide advice, and follow up on issues. Top Agent, Top Crew."
We responded:
"I'm humbled by the longevity of State Farm's customers. Craig, you're continued trust in my team makes me very proud! I enjoy our conversations and always seem to learn a thing or two! Thanks for continuing the trust with Custer State Farm. "
I love God Jesus is the Answer
January 23, 2026
5
out of
5
rating by I love God Jesus is the Answer
"Sara has been a very dedicated and supportive agent for me and my family over many years. I have and will continue to recommend her and Custer State Farm to others."
We responded:
"There's no bigger compliment than a recommendation! Thanks for trusting Sara and rest of my team at Custer State Farm. "
Mike Mooney
January 13, 2026
5
out of
5
rating by Mike Mooney
"We have had State Farm insurance since the early 80's. We have used the Custer office since building our home in 2001. Steve and his team have always provided us with great service and been very responsive to question on policy's and claims. We have always been comfortably in the service we have received from them for our home, auto and supplemental health insurance policies.
Thanks for the great service."
We responded:
"Thanks for kind response Mike, a lot of folks don't realize that State Farm has awesome supplemental health insurance policies. So glad we could get you handled after the December wind event around Custer. Appreciate you trusting my team at Custer State Farm. "
Drew K
December 17, 2025
5
out of
5
rating by Drew K
"Easy to work with and very nice and personable"
We responded:
"Appreciate the kind words Drew and have fun with that new "Batmobile"!! "
Linda Fellows
November 18, 2025
5
out of
5
rating by Linda Fellows
"Steve and his staff are responsive to our needs. Would highly recommend."
We responded:
"Appreciate the recommendation Linda and very much appreciated that you and Gary let me visit your home, as we feel it's important to see the property we're protecting. Thanks for trusting Custer State Farm. "
Tim Gerber
November 13, 2025
5
out of
5
rating by Tim Gerber
"Very friendly and helpful !"
We responded:
"Great to hear from you Tim, appreciate you trusting my team at Custer State Farm."