State Farm® Insurance Agent Steve Engelbrecht
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
The Country Parson
March 6, 2026
"Steve & his staff are Great!"
"Appreciate the kind words, we're proud to be the team protecting what is important to you!"
Craig Bobzien
March 1, 2026
"I have been with State Farm since I was a kid. While I question some of the corporate decisions, I never question the outstanding service provided Steve, Caitlin, Sara, Odalys, and all the staff, if I missed someone. Always return calls, provide advice, and follow up on issues. Top Agent, Top Crew."
"I'm humbled by the longevity of State Farm's customers. Craig, you're continued trust in my team makes me very proud! I enjoy our conversations and always seem to learn a thing or two! Thanks for continuing the trust with Custer State Farm. "
Brandon Emery
February 27, 2026
"Wonderful and prompt service and always ready to answer any questions. Also, a great supporter of our local community and events!"
"Brandon, thank you so much for your kind words! Hats off to you for putting an awesome year-round retail experience on Custer's main street! Glad Custer State Farm can protect that commitment!"
Lori M Svoboda
February 18, 2026
"The crew at State Farm in Custer was amazing to work with while selling a clients home. They made this claim as seamless as possible. They are quick to respond and made this transaction easy. Sara is always so quick to respond to every email and phone call."
"Thanks a million Lori for the kind words and appreciate your confidence in the team at Custer State Farm. The words "insurance" and "easy" don't often get mentioned in the same sentence, Sara's been making that happen since 2014 here in Custer."
I love God Jesus is the Answer
January 23, 2026
"Sara has been a very dedicated and supportive agent for me and my family over many years. I have and will continue to recommend her and Custer State Farm to others."
"There's no bigger compliment than a recommendation! Thanks for trusting Sara and rest of my team at Custer State Farm. "
Steve Baldwin
January 22, 2026
"We are always very happy with the service from the staff at Engelbrecht Agency."
"Morning Steve, thanks for trusting out team at Custer State Farm."
Mike Mooney
January 13, 2026
"We have had State Farm insurance since the early 80's. We have used the Custer office since building our home in 2001. Steve and his team have always provided us with great service and been very responsive to question on policy's and claims. We have always been comfortably in the service we have received from them for our home, auto and supplemental health insurance policies. Thanks for the great service."
"Thanks for kind response Mike, a lot of folks don't realize that State Farm has awesome supplemental health insurance policies. So glad we could get you handled after the December wind event around Custer. Appreciate you trusting my team at Custer State Farm. "
Drew K
December 17, 2025
"Easy to work with and very nice and personable"
"Appreciate the kind words Drew and have fun with that new "Batmobile"!! "
Linda Fellows
November 18, 2025
"Steve and his staff are responsive to our needs. Would highly recommend."
"Appreciate the recommendation Linda and very much appreciated that you and Gary let me visit your home, as we feel it's important to see the property we're protecting. Thanks for trusting Custer State Farm. "
Tim Gerber
November 13, 2025
"Very friendly and helpful !"
"Great to hear from you Tim, appreciate you trusting my team at Custer State Farm."
Martin Hunt
November 13, 2025
"We had great service from Steve and Sarah"
"Appreciate the kind words Martin and thanks for trusting my team at Custer State Farm. "
Dale Householder
November 12, 2025
"Sara has been a terrific help in coming up with solutions for our insurance needs."
"Thanks for the kind words Dale, Sara has been getting rave reviews for 11+ years now at Custer State Farm! Appreciate you trusting us with your protection. "
John Rambadt
October 22, 2025
"My wife and I took a leap of faith and moved to Custer after 34 years in Arkansas... We knew hardly anyone and had no connections for anything .. They worked on helping us with the new house and cars .. outstanding people!!!! went above and beyond!!! Sara is a huge asset and wonderful Human to work with!!"
"Welcome to Custer! I made my decision to move from Southeast Nebraska to Custer 13 years ago this month and I've never looked back. Sara has been leading my team for all of those 13 years and we're proud to have her. Your kind words got our day off to a great start and appreciate you trusting us at Custer State Farm. "
Jeremy Munsell
October 17, 2025
"The BEST around!"
"Appreciate you trusting our team at Custer State Farm Jeremy! There's insurance and then there's the Team at Custer State Farm. "
Carol Meyer
October 17, 2025
"Get really good service and always there when you need something. Been with the company for over 30 years and been satisfied with the company. Have car insurance and renters insurance."
"Carol you've been with us in South Dakota, Nebraska, and now back in South Dakota! So proud you've trusted us for so long and wishing you the best of luck as you get moved into your new apartment. "
Michelle G
October 16, 2025
"They make everything quick and hassle-free! I have to update my policies often, and the team is always friendly, helpful, and on top of every detail. Great service every time!"
"Hey Michelle, updating your policies is just part of what we promise! We appreciate you and your family trusting us at Custer State Farm."
Rick King
October 9, 2025
"The group here has always been great to deal with, always responsive, very competitive pricing, and take care of all my insurance needs with quality service."
"Thanks for trusting us to protect what's important to you Rick! I'm pretty proud of the team we've put together here at Custer State Farm, and I'll make sure to share your feedback. "
J Watson
September 24, 2025
"I have been with this company almost two years. The staff is quick to respond and very friendly. You can get ahold of a local person during office hours, unlike the last insurance company I had. The folks I have dealt with have always been able to provide answers to questions and have looked out for my best interests"
"What a great message to start our Friday here at Custer State Farm. We know you have a lot of choices when it comes to State Farm agents so being responsive is very important to us! Rapid City, Custer, Chadron, Newcastle..........doesn't matter where your home is we're thankful you trust us at Custer State Farm. "
Ellen Verow
September 20, 2025
"Even moving to Wyoming, I kept Custer State Farm as my agent. Excellent service, great people and no hassles!"
"Hey Ellen, what a great way to start my Monday. Really appreciate the kind words, and we love Wyoming and happy to have licensed agents who understand how to protect what's important in the Cowboy state. "
P Runfola
September 12, 2025
"Sara was very helpful!"
"Hi Pam, thanks for trusting the protection of your SoDak assets with Custer State. Your parents were some of the first clients I met over 12 years ago and it always makes my day to talk to your dad. We're proud to protect a second generation at your family property near Hermosa. "
Heith
September 11, 2025
"I have used this group for over a decade. They are constantly looking out for my best interest. Very responsive. Always willing to walk through processes or fine details I need to consider."
"Hey Heith, hard to believe it's been over a decade since we started protecting you in South Dakota, then continuing that protection as you transitioned to Wyoming. Also been great watching your family blossom! Appreciate the kind words and keep loading up that property with classic cars!"
Dave Rieck
September 9, 2025
"Great communication and fast!"
Dawn Hirt
September 5, 2025
"Caitlyn is always very personable, helpful, professional and answers all of our questions! Very happy switching our auto and rv insurance over to the Engelbrecht agency. Highly recommend."
"Happy Friday Dawn! Really appreciate the kind words, really makes our day! Thanks for trusting the team at Custer State Farm."
Christine Teske
September 3, 2025
"Custer State Farm provides prompt efficient service no matter what we need!! Sara and Steve are great to work with!"
"Hey Christine, so happy to hear you appreciate the work my team does here at Custer State Farm. We love the feedback, makes our day when we can put a smile on your face. "
Susan pang
August 21, 2025
"We appreciate SF. Thank you Caitlin for your prompt replies and smiling customer service. Much appreciated!!!"
"Hi Susan, really appreciate your kind words. Appreciate you trusting our team at Custer State Farm."